But this time again the expected success did not come about, and the offices turned into places of exhortation. ”The citizen has to develop patience for progress does not come overnight - particularly if the situation looks so complicated as in your case!
Of course we try all the time, and you can see for yourself that we are buried in work.

“But first of all your case has to be examined in detail and by subject so that we in our office gain a clear picture lest we might suddenly give you wrong counsel or harm you without wanting it - instead of helping you. Therefore some patience is in place here.
But we will see to it that the whole matter will be settled speedily to the full satisfaction of everyone involved and the business will be finalized so that we can turn towards other, no less important matters - of which there are exceedingly many, as you might know yourself . . .”